The Malaysian Reserve: Social media abuzz despite CIMB’s assurance on secured transactions

News December 18, 2018

Cimb Bank Bhd’s online banking portal alleged security breaches continued to gain attention on social media despite the bank’s repeated reassurances that its CIMB Clicks website remains secured and customers’ transactions are protected.

“The bank would like to inform that it had, over the weekend, introduced a few additional measures to enhance the security of its CIMB Clicks transactions,” the bank  said yesterday after news of the purported security breach had spread on social media news.

“Apart from ensuring that the system is now able to accommodate passwords longer than eight characters and up to 20 characters, we have also added the reCaptcha security measure on CIMB Clicks to ensure the user is not a bot,” it said in a statement yesterday.

LE Global Services Sdn Bhd CEO and cyber security veteran Fong Choong-Fook said there were speculations about debit cards that had been charged without the approval of their owners.

“The cases seem to be isolated. There is no need to spread fear before knowing the whole story,” he told The Malaysian Reserve (TMR).

He said unauthorised transfers occurred if the phone used to access the mobile application was hacked by a malware or if a user’s card had been stolen.

Fong said some people were fear mongering the situation, including creating a video to show that one can key in an extra character to their password despite being incorrect and is able to login successfully.

Full article from The Malaysian Reserve

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