PETALING JAYA: No customers’ data was breached during a technical glitch that caused many Malaysian websites with the .my domain name to be inaccessible, says its sole agent.
Many Malaysians had woken up on the second day of Hari Raya unable to access certain sites using the .my domain, with most of those affected being banking and e-commerce websites as well as local news portals, including The Star Online.
IT security services company LGMS founder CF Fong said it was very frustrating to see the domain registrar not doing enough to protect its systems.
“Imagine the losses for e-commerce companies when their sites are not accessible. I’m wondering if these businesses will file a class suit against the domain registrar for negligence,” – CF Fong
MyNic said the broken chain of trust between the .my DNS it ran and the Internet Assigned Numbers Authority (IANA) had rendered many websites with the domain unreachable.
In a tweet, Communications and Multimedia Minister Gobind Singh Deo had asked for a full report on the issue by next week.
Internet user Fong Yew said she could not access several local news websites and a cinema site.
“I wanted to buy movie tickets online but wasn’t able to access the site. I hope they are able to rectify this quickly,” she said.
Another user, who only wanted to be known as Arman, said he had wanted to do some urgent bank work online.
“I had no choice but to go to the bank,” he said, adding however that some other websites with the .my domain could be accessed without problems at noon.
Full article from The Star News
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